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  1. Alchemy Viewer
  2. ALCH-488

extreme graphics issues of all kinds since updating to 4.0.0.37571

    Details

    • Type: Bug
    • Status: Open
    • Priority: Major
    • Resolution: Unresolved
    • Affects Version/s: 4.0.0.37571
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Environment:
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      again, not technical person but I'm running Alchemy on a 2013 iMac using the latest OS X version (Sierra) with all the patches/updates installed. The card on this system is NVIDIA GeForce GT 750M 1024 MB, the processor is a 3.1 GHz Intel Core i7, and I have 16 GB of memory.
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      again, not technical person but I'm running Alchemy on a 2013 iMac using the latest OS X version (Sierra) with all the patches/updates installed. The card on this system is NVIDIA GeForce GT 750M 1024 MB, the processor is a 3.1 GHz Intel Core i7, and I have 16 GB of memory.

      Description

      I'm not that technical, but since updating to the latest full version I have had to turn down all my graphic detail settings, in particular I've had to turn ambient occlusion off completely and reduce lights to just sun and moon in order to get the viewer to stop crashing/slowing down even though the same settings worked fine before the update.

      There is also a recurring bug where my FPS will rapidly drop from a normal (20-30 fps) down to 0.3 for long periods of time. If I stay with it, it eventually comes back up again but then it will drop again later on in the same manner. This happens in a variety of environments, both in areas where the graphics and models are detailed as well as where they are not. The script usage and everything else seems the same when this happens.

      Since it's happening in all the same environments that worked perfectly fine on the previous viewer I can't help but think it's the update. I can also log on with other viewers in the same environments at the same time and not experience the FPS slowdowns and not have to turn my settings down.

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            • Assignee:
              cinderblocks Cinder Biscuits
              Reporter:
              jocelyn.mabel.peabody Prof. Peabody
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              • Created:
                Updated:

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